About FSUK Washing Machine Repairs

Welcome to First Serve UK, your trusted partner for all washing machine repair needs in London.

Since 2002, we have been dedicated to delivering exceptional, affordable, and prompt repair services for a seamless customer experience. Rated as a 5-star service provider on Google with over 950 reviews, we've established a reputation for our reliability and expertise.

Offering a transparent pricing policy with no hidden costs, we ensure you pay only once for the callout and diagnostic charge, even if we must return to fit parts later.

Whether it's a weekday or weekend, our prices remain consistent. At First Serve UK, we don't just promise quality; we guarantee it with a 12-month repair guarantee.

As a local business, we don't just work here; we live here, making every customer a neighbour. Customer satisfaction isn't just our goal - it's our guarantee.

Service and Repair Areas

Don't Just Take Our Word For It

Sufi M
Sufi M
28. April, 2024.
Outstanding service from Ismael at First Serve UK! His expertise and genuine care for customers truly impressed me. Despite contacting them on a Sunday, Ismael promptly came over the next day and efficiently resolved the issue. The service provided was top-notch - professional, knowledgeable, and honest, with fair prices and trustworthy advice. I'm extremely satisfied with Ismael help and highly recommend First Serve UK for their exceptional service. A big thank you to Ismael for his old-school gentlemanly approach. 5 stars all the way! #ismael
Richard Salazar Ducon
Richard Salazar Ducon
14. April, 2024.
Easy and simple, a go too place to call if you want ur washing machine fixed 👍
Debs Burles
Debs Burles
7. April, 2024.
Brilliant service from my initial WhatsApp to the problem being fixed. Would highly recommend, polite, efficient and competitive pricing. A life-saver, thank you Ishmael and your team!
kanu123mk
kanu123mk
6. April, 2024.
Excellent service prompt efficient experts and patient with the work. Great professional.
Gianni Romagno
Gianni Romagno
5. April, 2024.
Always available and very reliable. Recommended!
H Farah
H Farah
4. April, 2024.
A Quality, Knowledgeable and Professional service with very honest prices and advice you can Trust. Very happy with the help and advice given by Ismail, I highly recommend that’s why I’m giving him 5* old school gentlemen thanks again #ismail
San Haddoub
San Haddoub
4. April, 2024.
I logged an online query about a fault of our washing machine.Received a call from Ishmael. Based in the description I provided, Ishmael advice thwt it is better to consider purchasing a new machine than repairing it. I am very impressed and grateful for his honest opinion eventhough it means we will not be needing their service. In addition he also gave us some valuable advice on the different types of machine. Thank you. We will not hesitate to recommend your company.
Theo Pepper
Theo Pepper
2. April, 2024.
Quick problem solving and great service! Thanks!
Hubert Asiedu
Hubert Asiedu
30. March, 2024.
Ishmael was very professional and gave good advice.

Our Mission

Our mission at First Serve UK is to provide the highest quality in washing machine repair services, delivered with outstanding customer service. We strive to ensure that each one of our customer's needs are met with efficiency and accuracy, resulting in a superior experience that they can trust and rely on.

We believe in offering value for money, transparency, reliability, and peace of mind. With First Serve UK, you can always expect a first-class repair service.

Our Services

At First Serve UK, we pride ourselves on offering comprehensive washing machine repairs starting from just £109.00, including VAT. We understand the inconvenience a broken washing machine can cause, so we offer a speedy Same-Day/Next-Day service to get your machine up and running as quickly as possible.

Our team of washing machine repair experts are highly experienced and adept at diagnosing and fixing many washing machine issues, ensuring that we always provide a quick, efficient, and high-quality service.

Why Choose Us?

We are humbled by the 970+ 5-star reviews we have received on Google from our satisfied customers, serving as a testament to our dedication to providing high-quality services.

To make the repair process hassle-free for our customers, we offer 24-hour FREE online quotes so you understand the costs before we begin any work.

Our confidence in the quality of our work permits us to provide One Free Warranty Repair, offering peace of mind that your washing machine is in capable hands.

Our History

First Serve UK has served the London community since 2002, establishing a solid reputation for providing reliable washing machine repairs.

We are not just a business but part of the local fabric. Over the years, we've grown with the community, always staying true to our goal of providing high-quality, affordable services.

Our longevity in the industry is a testament to our commitment to quality and the trust we've earned from our customers.

Pricing Policy

We understand the importance of transparency, especially when it comes to cost. That's why we offer a clear pricing policy at First Serve UK with no hidden costs.

The callout and diagnostic charges are one-time fees, regardless of whether we need to return to fit parts at a later date.

We also ensure no additional charges for weekend services, maintaining the same price seven days a week. With First Serve UK, you can be sure you're getting value for your money.

Customer Satisfaction

At First Serve UK, we firmly stand behind every repair we make. Our work is guaranteed, providing our customers with the assurance they deserve. Furthermore, we strive to exceed our customers' expectations, not just aim to meet them.

We take every step necessary to ensure our services not only fix the problem at hand but also provide lasting solutions, contributing to overall customer satisfaction.

Our guarantee is not just a marketing phrase; it is our commitment to you, our valued customer.